 |
Prepare
yourself for Negotiation by using "Dispute Analysis"
Completing this questionnaire
will help you to prepare for negotiation and mediation. You can discuss
your answers with me. As this questionnaire is designed for use in all
types of commercial and civil conflicts, some questions will not apply
to your dispute.
Please complete
the following Questionnaire:
- What is the dispute about?
- Was there an agreement that
you had with _________that you believe has been breached? What was it?
- Has the agreement been varied
in any way? How?
- When was the agreement breached?
- How was it breached?
- How and when did you communicate
the breach to _________. What was ________ ‘s response?
- What is _________ ‘s
perspective about the breach?
- Is there distrust between
you? Why?
- What aspects of the dispute
do you and ________ agree about?
- What do you disagree about?
- What is ________’s
perspective about the aspect of the dispute that you disagree about?
- What is your perspective?
- What do you base your perspective
on?
- Have you provided the data
on which you base your perspective to ______?
- Has _______ confirmed receipt?
- What information do you
need from ________? Have you requested it? Why hasn’t ______ provided
it to you?
- What criteria can you and
_______ use to resolve your disagreement?
- What are your objectives?
Rank them in order of importance.
- What do you think _______’s
objectives are concerning this dispute? Rank your hunches.
- What objectives do you seem
to have in common?
- Which objectives appear
to be independent of each other?
- Which objectives appear
to be in conflict? In what creative ways could these be overcome?
- How can you check out your
hunches about ______’s objectives?
- Why hasn’t this dispute
settled?
- What can you do about the
reason for the dispute not settling?
- What relationship would
you like to have with _______ once this dispute is settled?
- What is the worst thing
that could happen if this dispute is not resolved?
- How can you deal with this
possibility?
- If this dispute is about
the end of a relationship – such as a death, a partnership or
letting go of an employee – have you and _______ healed enough
emotionally to be ready to negotiate?
- Who needs to be part of
any decision to resolve this dispute?
|
<<FIVE
BASIC STEPS >>
|
- Risk Analysis
Conduct a Risk Analysis so that
you know why you are selecting the dispute resolution process
you are.
- Take Time
Take time to clearly define what
the dispute is about.
- Ask Why
Think
about why the dispute hasn’t settled.
- Indentify
Objectives
Identify your objectives. Be open
to hearing the other party’s objectives.
- Prepare Information
Gather
the information that you need to make good decisions
|
|